Payment methods

You can choose from various payment methods for your products purchases and extra services (e.g. tool repair, reconditioning etc.), depending on the country in which the payment takes place and the time of the payment. But whichever method you choose, you can rest assured that your payment is always safe.

Available payment methods:

  • MASTER CARD
  • PAYPAL
  • VISA
  • AMERICAN EXPRESS
  • PAYTABS
  • CASH ON DELIVERY
  • MADA
  • SADAD

 

 

Credit card

You can pay by credit card when purchasing a product at equipus.com. We accept MasterCard, Visa and American Express. Depending on the country in which the payment is made.

 

Paying extra secure with your credit or debit card
Some banks offer holders of Visa, Mastercard or American Express an additional security measure in the form of a PIN code or (one-time) password. This tells both the bank and us that you are the rightful owner or user of the card. If your card is eligible for the ‘Verified by Visa’, ‘Mastercard Secure Code’ or ‘American Express SafeKey’ security measure, you will be asked to enter your PIN code or password. The payment will only be accepted if the correct code or password is entered.

For more information on Verified by Visa, Mastercard Secure Code or American Express SafeKey, we recommend contacting your bank. 


Read more about Mastercard Secure Code
Read more about Verified by Visa
Read more about American Express SafeKey

Amount reserved on your credit or debit card When using a credit or debit card for a payment on Equipus.com, you may see within a few days that your bank account is charged with the amount needed for your purchase. In fact, your bank only reserves this amount until Equipus finalises your payment, after which your account will actually be charged. This may take up to 30 days. During this time, the amount reserved may be blocked: it cannot be used for other purchases. 

When purchasing multiple items in one transaction, some banks wrongly reserve twice the amount: once for the total amount and once per every individual item. As a result, it reduces the amount you have available for other purchases. We are sorry for the inconvenience, but this procedure is outside the control of Equipus. If you wish, you can contact your bank to request the release of the reserved amount.



 

E-Wallet

With an E-Wallet you can combine various payment options, for example your credit card and bank account - and pay via 1 digital purse.

  • PayPal: accepted on Equipus.com in around 40 countries (not possible with American Express Cards)
  • WeChat Pay: China only
  • Alipay: China and Hong Kong (only local credit – and debit cards)

Please make sure you can pay the full amount with your E-Wallet – some E-Wallets limit the amount paid in once. As soon as your E-Wallet provider informs us that the payment has been done, we will send you your ticket via e-mail – usually within 1 hour.

 

Cash and PIN payment

You can pay by cash or using a bank card with PIN code after you have made your online purchase. You then pay and retrieve your item. We accept PIN payments at our offices in the KSA only.

There is usually no fee charged for cash or PIN payments.

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